Delivery Information

General Delivery Information

For orders further than 20km delivery will take 2-3 business days. If you place an order for a delivery location that is further than 20km from Melbourne CBD and we feel the travel time is too long for the plant, we will ship your plant on the following Monday.  For further Information on delivery feel free to contact us on hello@jacobandroy.com

VIC

No weekend and public holiday delivery except for special occasions such as Mother's day and Fathers day, we will update our web page should a weekend delivery be available.  

Tracking links are provided within your email confirmation, if the recipient and your package is redirected extra courier charges will apply.

 

NSW/SA

If you have not received your item within 1-2 days of the expected delivery date please advise us via email on hello@jacobandroy.com.

Tracking links are provided within your email confirmation

 

 

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